19 Inch Freestanding Hotel Check In Kiosk With Passport/ID Scanner and Room Key Card Dispenser

19-inch freestanding hotel check-in kiosk Overview

This 19-inch freestanding hotel check-in kiosk is a comprehensive self-service solution designed to automate and streamline the guest experience. It features a responsive PCAP touch screen, a high-performance industrial PC, and integrated peripherals such as a passport/ID scanner and a room key card dispenser. This all-in-one system reduces wait times, allows staff to focus on guest service, and provides a secure, contactless way for guests to check in and out, access hotel information, and even upgrade their stay.

Detailed Information of 19 inch freestanding check in kiosk by Lean Kiosk

Specifications of this hotel check in kiosk

System Integration and Technical Advantages of This Hotel Check In Kiosk 

This hotel check-in kiosk is built for seamless integration with existing hotel management systems (PMS) and other platforms. The core of this advantage is its flexible system architecture. It runs on a powerful industrial PC with an Intel Core i3 processor and supports a variety of operating systems, including Windows 10 and Android. This broad compatibility allows for easy integration with your existing PMS via standard APIs or custom development.

Our key solution highlights include:

1. Plug-and-Play Compatibility: The kiosk is designed to connect with your PMS, ensuring real-time data synchronization for guest reservations, room status, and payment details.

2. Custom SDK Support: We can provide a comprehensive SDK to enable your development team to create a fully customized user interface and integrate with specific hotel applications.

3. Robust Connectivity: With built-in WiFi, Bluetooth, and LAN ports, the kiosk ensures a stable and secure connection for all transactions.

If you want to know more about similar hotel check in kiosks or other styles, you can click Lean Kiosk hotel check in kiosks to learn more.

Hardware Stability and Security of This Hotel Check In Kiosk

This freestanding hotel check-in kiosk is built with industrial-grade components to ensure maximum reliability and security. The cabinet is made from durable steel, protecting all internal components from tampering or damage. The integrated document scanner and key card dispenser are robust and designed for high-volume usage. For data security, the kiosk’s platform supports secure payment processing and can be configured to comply with PCI standards, ensuring guest data is protected. Physical security is ensured through a secure, bolted-down design and lockable cabinet.

User Experience and Operational Flow of This Hotel Check In Kiosk

This hotel kiosk is designed with the user's convenience in mind, ensuring a smooth and intuitive check-in process. The 19-inch PCAP touch screen offers a highly responsive and familiar user experience, similar to a smartphone or tablet. The ergonomic, freestanding design places all key components at an accessible height.

The logical workflow guides guests through each step:

1. Reservation Retrieval: Guests can quickly find their booking by scanning their ID or entering a confirmation number.

2. Document Scanning: The integrated passport/ID scanner quickly and accurately reads and verifies guest information, eliminating manual data entry.

3. Secure Payment: The kiosk is ready to be equipped with a PCI-compliant payment device bracket, allowing for secure and contactless payment.

4. Key Card Issuance: The built-in room key card dispenser encodes and issues keys in less than a minute, dramatically reducing check-in time.

Comprehensive Functionality

This hotel check-in kiosk goes beyond basic check-in and check-out to offer a full suite of services that enhance the guest experience and drive revenue. In addition to its core functions, the kiosk can facilitate:

1. Key distribution: This hotel check-in kiosk can directly distribute room keys after checking in and verifying customer information, reducing customer waiting time.

2. Check-out: Guests can securely check out, view their folio, and opt to have their receipt emailed or printed.

3. Upgrades and Add-ons: The kiosk can upsell room upgrades, meal packages, or other add-ons, providing a secure and pressure-free environment for guests to browse and purchase.

4. Concierge Services: It can serve as an information hub for hotel services, local attractions, or transportation options.

5. Service Requests: Guests can submit requests for extra towels or housekeeping services directly from the kiosk, which can then be triaged by staff.

Customization Options of Hotel Check In Kiosk With Passport/ID Scanner and Room Key Card dispenser

As a dedicated hotel kiosk manufacturer, Lean Kiosk offers extensive customization to meet the unique needs of your brand.

• Appearance Customization: The kiosk's color, branding, and logos can be customized to match your hotel's aesthetic. The dual-screen design also provides a prime opportunity for branding and advertising.

• Hardware Customization: The kiosk can be equipped with various optional parts, including a webcam for face recognition, a WiFi/BT module, or different payment device brackets to support your preferred payment systems.

• Software Customization: We can work with you to create a user interface that aligns with your brand and provides a truly unique guest experience.

After-Sales Service and Support

Lean Kiosk is your long-term partner, providing exceptional service to ensure your hotel check in kiosk operates smoothly.

• Installation Support: We offer remote guidance to help your team with the initial setup and integration process.

• Fault Response: We provide clear service level agreements (SLAs) for quick fault response.

• Remote Monitoring: Our kiosks can be configured for remote monitoring, allowing us to proactively diagnose and address issues before they cause downtime.

• On-Site Repairs: In cases of hardware failure, our modular design allows for fast on-site repairs or part replacement.

• Technical Support: We provide comprehensive documentation and have a dedicated technical support team to assist with any questions or issues.

Expert FAQs About This Hotel Check In Kiosk Provide by Lean Kiosk

What is the main advantage of a this freestanding hotel check-in kiosk for your hotel? 

The main advantage of this 19 inch hotel kiosk is a significant reduction in guest wait times, which leads to increased guest satisfaction. It also frees up your staff to focus on delivering personalized service and handling more complex requests, improving overall operational efficiency.

How does the passport scanner hotel check-in kiosk work?

The integrated passport/ID scanner works by automatically reading and verifying guest information from their identification documents. This eliminates manual data entry, reduces check-in time to about a minute, and ensures accuracy.

Can the room key card dispenser issue different types of keys?

Yes, the integrated key card dispenser can be configured to encode and dispense various types of room keys that are compatible with your hotel's door lock system. It can also be customized to recycle and reuse old keys.

Is the 19-inch freestanding hotel check-in kiosk suitable for a small lobby?

Yes, this 19-inch hotel kiosk has a compact and elegant footprint, making it an excellent choice for lobbies of all sizes. Its vertical, freestanding design saves valuable floor space while still providing a professional and prominent self-service option.

How does this freestanding check-in kiosk handle security?

Our freestanding hotel check in kiosk is built with a durable, lockable steel cabinet to protect all internal components. The payment system is designed to be PCI-compliant, and the integrated document scanner ensures secure data capture and reduces fraud.

What should a hotel do if the kiosk stops working?

First, check for simple issues like a paper jam in the receipt printer. Our system will display clear instructions on the screen to help your staff resolve minor issues. If the problem persists, you can contact our technical support team for remote diagnosis, and our modular design allows for quick component replacement if needed.