27 Inch Hotel Self Service Kiosk Free Standing Hotel Self Check In Machine Hotel Room Card Key Machine

27 inch hotel self service kiosk Overview

This 27-inch hotel self service kiosk from Lean Kiosk is an elegant and efficient solution designed to transform the guest check-in experience. With its sleek freestanding design, it combines a large, bright touch display with an industrial-grade PC and a full suite of peripherals including a hotel room card key machine and a passport reader. The kiosk automates the check-in and check-out process, reducing queues, improving staff efficiency, and providing a modern, seamless experience that meets the demands of today's tech-savvy travelers.

Components and Specifications of This Hotel Self Service Kiosk

Components	Details
Touch Display	27-inch, 1980x1024 resolution, 10-point capacitive touch, anti-glare, working temp 0-50℃
Industrial PC	Intel® H310 Chipset, Intel® 8th Gen CoreTM i5, 4G RAM, 120G SSD
Passport Scanner	Supports ID, passport, and barcode scanning with OCR, under 1-second speed
Thermal Printer	80mm paper width, 170mm/s max print speed, auto-cutter
Card Dispenser	Issues and recycles cards (54x86mm), capacity 180pcs, >2,000,000 cycles lifetime
Camera	Logitech 5M camera with 1080p, autofocus, and dual mics
Kiosk Cabinet	1.5mm thick cold-roll steel frame, anti-rust, anti-dust, static-free
Connectivity	WiFi, LAN Port, USB 3.0, RS232
Operating System	Windows 10 & Linux (license not included)
Power Supply	AC 100-240V

Key Features of This Hotel Self Check In Machine  Large 27-Inch Touch Display: A high-resolution, responsive screen that ensures an intuitive and visually engaging user experience. Integrated Passport Scanner: Fast and accurate OCR scanning of passports and IDs, streamlining the guest verification process. Built-in Card Key Dispenser: Automatically issues and encodes room keys, eliminating the need for manual staff intervention. Durable, Freestanding Design: A robust steel cabinet and elegant design make it suitable for any hotel lobby. Flexible Operating System: Supports both Windows 10 and Linux, allowing for seamless integration with a wide range of hotel management systems. Advanced Peripherals: Equipped with a high-speed thermal printer, a high-definition camera, and powerful speakers to enhance functionality.

Hardware Stability

This hotel self-service kiosk is built for unmatched durability and stability. The cabinet is made from a robust 1.5mm thick cold-roll steel frame with an anti-corrosion electrostatic painting finish, ensuring it can withstand the rigors of a high-traffic lobby environment. All internal components, including the printer and card dispenser, are industrial-grade and rated for millions of cycles, guaranteeing reliable, long-term performance. Its ventilation system and a wide operating temperature range ensure the kiosk remains stable and functional in various conditions.

System Integration and Compatibility

This hotel self-service kiosk is designed for superior system integration. The industrial-grade Windows PC at its core provides a stable and powerful platform. The wide range of standard expansion interfaces, including multiple USB and serial ports (RS232), ensures easy and reliable communication with your existing Hotel Property Management System (PMS). The OCR SDK for the passport scanner and APIs for the card key machine are provided, allowing your IT team or a third-party software provider to create a custom, fully integrated solution. This prevents data silos, ensures real-time updates, and makes the kiosk a true extension of your hotel's operations.

Excellent User Experience

The user experience of this hotel self-service check in kiosk is designed to be as effortless as a smartphone. The 27-inch capacitive touch display offers a smooth, multi-touch interface that guides guests through the check-in process with intuitive on-screen prompts. The built-in Logitech camera, with its autofocus and wide field of view, provides clear face-to-face interaction for video conferencing or facial recognition. Every component, from the easy-to-access passport scanner to the well-placed card dispenser, is ergonomically arranged to ensure a logical and comfortable flow for every guest.

Payment Security and Functionality

This hotel kiosk check in is designed with payment security and functional diversity in mind. While this particular model focuses on key dispensing and ID verification, it provides ample space and power for a customer-supplied payment terminal (POS). This allows hotels to integrate a secure, certified payment device that complies with PCI standards. By automating the payment process, the kiosk minimizes human error and reduces the risk of fraud, while also providing guests with the convenience of paying with their preferred method.

FAQs about 27 Inch Hotel Check In Kiosk

1. What is the main benefit of a 27-inch self-service kiosk for a hotel?

   The main benefit is a significant reduction in guest wait times and front desk queues. The large screen and automated features on our 27-inch self-service kiosk allow guests to check in quickly and efficiently, leading to higher guest satisfaction and freeing up staff to provide more personalized service.

2. How does the hotel room card key machine work?

   Our integrated hotel room card key machine is a key component of the kiosk. After a guest has been verified and their payment is complete, the machine automatically encodes a blank card with the room number and access permissions, then dispenses the new key card to the guest.

3. Can the hotel lobby check-in kiosk read passports from different countries?

   Yes, the integrated passport scanner is highly versatile. It uses OCR technology to read and verify data from most passports and ID documents that comply with ICAO 9303 standards, making it ideal for a diverse international clientele.

4. Is the kiosk compatible with my existing hotel management software?

   Our hotel lobby check-in kiosk is a powerful hardware platform that supports both Windows and Linux OS. We provide a comprehensive SDK for easy integration with your existing PMS, ensuring seamless data exchange.

5. What should I do if the kiosk's thermal printer runs out of paper?

   The kiosk is designed for easy maintenance. The printer features a key-lock switch for secure access. When the paper runs out, your staff can simply open the panel, remove the old roll, and install a new one to get the kiosk operational again in minutes.

6. What security features does the kiosk have to prevent tampering?

   The kiosk cabinet is made from 1.5mm-thick cold-roll steel and features a secure design to prevent tampering. It can be bolted to the floor for added physical security, and all internal components are protected within the locked enclosure.